Frequently Asked Questions
Everything you need to know about MOIRA BEAUTY products and services.
Are MOIRA BEAUTY products cruelty-free?
Yes, we are proud to be a 100% cruelty-free brand. We do not test our products or ingredients on animals, nor do we allow others to test on our behalf.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number. You can use this number on our website or the carrier's site to monitor your delivery status.
What is your return policy?
We offer a 30-day return policy for unused and unopened products. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.
Do you ship internationally?
Yes, we ship to many countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
Are your products vegan?
While many of our products are vegan, some may contain ingredients like beeswax or carmine. Please check the 'Ingredients' tab on individual product pages for specific vegan labeling.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.